In this Hostgator review, I’m going to show you everything that you need to know about Hostgator before deciding if they’re the right hosting provider for you…
HostGator Review  – The Good, The Bad & The Ugly [+ Test Results On This Hosting Provider]
In this Hostgator review, I’m going to show you everything that you need to know about Hostgator before deciding if they’re the right hosting provider for you. I will provide you with the most comprehensive review where I will break down the pricing structure and show you how to get the best deal currently available with Hostgator. I will guide you through the entire Sign-Up process and judge how easy their platform is to use.
I will then grade their performance based on page load speed and uptime from the host to a plan that I purchased.
Lastly, I will provide you with the pros and cons and my honest recommendation if or who should buy Hostgator. At the end of this video, I will give you a very special offer if you decide to pick up Hostgator through my link below. I will give you my six figure blog course for free and a way of saying thank you. In this course, I show you how to set up your WordPress website the right way, how to adjust and tweak settings for optimal website performance, and how to start driving traffic and make money from your site.
Now, let’s get straight into this review.
Click on the link in the description or type this into your browser. You know, take you to my special Hostgator discount page where you get the best discount Hosken is currently offering. And if you put in the promo code dotcomdollar at the checkout page, you will get an extra discount too. I will be comparing their shared hosting plans, although Hostgator does offer other types of hosting like dedicated hosting or VPs hosting so they can support you when your business grows and you are ready for an upgrade.
There are three shared hosting plans with the Hatchling Tier, you are limited to just one website. However, the next two plans allow you to have unlimited website.
The business plan, which is their most expensive plan, comes with a dedicated IP address which the mid tier Baby plan does not have. This feature, I don’t think is worth the extra money for shared hosting, but if you really need it, you know it’s there. A great feature I really like which Hostgator provides and not many other hosting provider does is their free website transfer. This is very handy for someone moving their website over from another hosting provider as Hostgator support team who do this for you for free.
There’s two main features that I believe are very standard for hosting provider. Which host is missing. The first is the automatic backup. They don’t provide this in any of their plans, as I think it’s a must have feature. And the second thing is the lack of speed optimization on their higher plans usually or higher plans normally come with a better speed optimization or custom cache plugin to boost up speed. But Hostgator does not provide this at all. So I really see no value in choosing their most expensive plans here.
That being said, in terms of pricing, I would only ever consider the Hatching plan if you only need one website, but if you require multiple websites, then the Baby plan should be more than enough for you. Don’t waste money on their business plan. So now I would choose their hatching plan for this tutorial to test them out. Now let’s talk about domain names. I really have a problem with domain names that these hosting providers charge you. Other YouTube is won’t tell you this, and it really annoys me.
So I’m going to be honest and break this all down for you right now. First, I really don’t suggest you buy any of your domain names from any hosting providers as they usually charge you much higher than a dedicated domain name provider right now for Hostgator, even though the domain name is included for you for free for the first year, you still have to pay $14.95 for the domain privacy, which is a must have for me, as I don’t want marketers emailing and calling me every day to offer their services.
And then every year after that, you have to pay $17.95 for domain name renewal and $14.95 Again for the domain name Privacy Renew. This total is around $33 every year, which is ridiculous to me. What I recommend you do instead is buy all your domain names from namecheap.com. I use them for all my domain names and you can get your domain name for under nine dollars for your first year with the domain privacy included for free.
And it only cost you $12.98 to renew each year, which is almost three times cheaper than Hostgator. So that is a no brainer for me and I recommend you do the same. If you need help with getting you a domain from Namecheap, then you can check out this video here where I guide you through step by step how to do it. Hostgator comes with 6 different payment plans, but you can clearly see it’s not worth doing anything under 12 months, as the monthly cost just doesn’t make sense, obviously, the longer the deal, the cheaper it gets.
Generally, I would always suggest you to buy the 36-month plan as you get the cheapest price and you have no reason to leave once you have picked a great hosting provider that you’re happy with. Not saying, Hostgator, is that yet. They still have a lot of testing requirements to pass. But if you’re not happy with Hostgator, at least I have a 45 day money back guarantee so you can get a full refund from them.
I also want to let you know that if you get this free domain name provided by them, they will still charge you for that part as a domain name cannot be refunded. So just be careful on that. The next part is the additional add on services.
They preselected the SSL certificate and the site. Back up for you. These two features you can get for free and most hosting providers should provide you this for free anyway. So I’m going to deselect both of them as you don’t need. Quick note here. If you type in my coupon code dot com dollar into this field and click validate, you will get an extra discount on your plan with Hostgator. So that is a good little bonus to have. Once you’re happy with your plan, just accept the terms of service and click checkout now.
The overall pricing score I would give, Hostgator, is a 7 out of 10. I took a few marks off as they don’t offer a lot of features and they’re more expensive. Plans don’t provide enough value to be worth the money. Automatic backup is also not included in any of their plans, which I think is really important to have. On the other hand, the price of their lower tier options are very cheap and compared to other cheaper hosting providers.
Plus they provide you with free site migration, which is a really handy feature to have. So I would say they are cost-effective hosting provider overall. But the big question is how well do they perform on my speed tests?
Keep watching to find out after purchase set up and ease of use. You’re probably wondering what host gate is back and actually look like and would like to know how easy it is to install and manage your WordPress website. Right. I will now show you just that right away from their home page. You can see it looks very easy to navigate with the custom interface compared to the same panel that a lot of other hosting providers use. But if you ever want to manage your site, we see panel, you can just click this button and it would take you to your normal cPanel set up, which you are used to.
It’s that easy. Now, let’s see how easy it is to install and create our own WordPress website. So from your dashboard, you click on Manage Package and it will take you to the domain name that you’ve registered with Hostgator. One thing that’s not good with Hostgator is they present you with too many upgrade options. Look at all these options here. These are all learn more and you go to upgrade. Right? So I don’t like that at all.
The main real estate on your dashboard or your hosting dashboard should be of all the tools that you can actually use to build your website properly. You go down further to the bottom here and go to the one click install and it would take you to this page here.
You click on WordPress, select your domain, click on next. Fill out your information here. Agree to the terms of service and then click install.
Now there is one extra step that you have to do compared to installing it from a cPanel, which is go to your email address and they will send you your password. So I’m just going to click on the admin URL, put my information in.
Click on login, and now I’m in the back end. So overall, it’s not as easy as other hosting providers, one click installation because you have to go and check your email for the password. But overall, it’s easy enough. And now what about creating an email account?
Let’s see how easy that is. So you think when you want to create an email address, you would click on the email and office, right?
Well, that’s wrong, because if you click on there, they’re going to take you to the pay options again. They’re going to try to up sell you to either a Microsoft or a G suite account, which you have to pay monthly. So to install it for free you need to go to hosting, click on cPanel, then select email accounts and enter in your email address and click on Create Account.
And you say the account is being created. So it’s that simple. Once again, this was easy to create, but they’re not quite up front with trying to sell you to make you pay for an email address.
Overall, I would score Hostgator an 8 out of 10 for set and the ease of use. I really like that. It’s simple to install your WordPress site and having the option to access the C panel is also very handy for experience WordPress users. I did take two marks away from them because I don’t guide you well when setting up a new domain name from another provider and they mislead you on things like setting up your free email address, they tend to hide the free stuff and pack the interface with too many upgrades and add because I think it is a really well designed back-end. Speed and uptime performance tests.
So after I have installed the basic WordPress side, I went ahead and tested at the speed of the barebones website using GTMetrics. The result is one point seven seconds. This is not looking promising, but I won’t judge them now as I have not optimized their website yet. Now I would take it a step further and add some design elements to it to increase the page size. And don’t worry, if you’re overwhelmed looking at this my course that I will provide you for supporting the channel will guide you through this step by step.
I’m also going to install some free plug ins to speed up the website. The first is WP Fastest cache. This is for the speed optimization and the next one is the short pixel, which is for image optimization. And lastly, I will install the free CloudFlare app, which will also increase your website performance with their CDN. Now, overall, this will make it a fair test because it will make it more compatible to what you would do in real life.
One quick note I need to mention to you is if you install WordPress with Hostgator, you can install anything above 5.0 because Hostgator does not run the latest version, which for me is not good enough. The speed is now 3.9 seconds, which is too slow for me. Hostgator turn out to be one of the slowest hosting providers I’ve tested out so far. Google also recommends a site to load in under 3 seconds. So host guy that also missed his mark by a fair way.
I have also been monitoring the stability performance of Hostgator with Uptime Robot and I can report that the up time for the last thirty days is only 99.895%. This is way below my standard of 99.95% uptime and even Hostgator ion uptime guarantee of 99.99%. I was very disappointed with this result and Hostgator has really dropped the ball on this one. Overall, I would right Hostgator speed and uptime performance are in the four out of ten.
I took four marks away from massively failing the speed test and two marks for failing their own uptime guarantee. It is a pretty simple file here and there’s not much else to say about it.
Here’s a quick question for you. What is your current page load speed and who is your hosting provider? Let me know in the comments section below support.
Who is going to provide 24/7 customer support through email, live chat and phone support? I would test them out by asking them these three different questions on the live chat. One, I will tell them that I have been infected by a virus on my website and asked for their help.
Two, I will ask them a quick question about their domain name renewal costs, but I made sure to choose the wrong question. Category three. I asked them if they could do me a favor and install and SSL certificate and CloudFlare for me as I am a complete newbie and have no idea how to do this. And here the results for the first question. They told me that it would cost extra and I needed to buy the add on package for them to remove it.
They were willing to help. The malware, when I asked for that specifically, which was helpful, however, their downfall was that it took almost 30 minutes of waiting time and at the end of the conversation, the support staff told me that he has forwarded to a specialist and he will scan and send this report separately later. I expected that after waiting for 30 minutes, I would get the report already. So I was really disappointed with Hostgator support team for that.
For a second question, they were able to provide me with the right answers here, but they were not straightforward and had to clarify a few times. And overall, it took almost 20 minutes to sort the whole thing out from start to finish. So I think it was a bit too long there, too. For the third question, they were willing to help here with no hesitation, but seemed they misunderstood a few things. They repeated some information twice, even though I had already answered the question.
And lastly, they tried to just give me links to steps for installing CloudFlare instead of trying to guide me step by step like I originally asked. And by the way, the instructions were not a custom one made by Hostgator. It was just a website link from CloudFlare itself with regards to their response time.
I contacted them at three different times of the day to make sure I get an overall average and not just the bias fast response time during their off peak hours, said the three times were 11.30 minutes and the next two were both 50 seconds.
The average of those three times turned out to be around from four and a half minute wait, which is definitely more than acceptable. I think anything under five minutes is great. So good work to host good on that part. Overall, I would have to score Hostgator support a six out of ten. I would say their support was average. It was nothing great, but it wasn’t the worst either. They had a decent response time, but the quality of the support was lacking in terms of support teams, level of knowledge and Know-How.
So what do you think of all the stats and figures from my testing so far? Do you like the level of detail? If so, make sure that like my video and subscribe to my channel so you don’t miss out on future content. I release every single week just like this. Features. Cons.
So let me first start off with the cons. The biggest issue I have with Hostgator is their website speed. It is very slow compared to other hosting providers in the same budget category at 3.9 seconds load time. It’s just too slow and I would never use this for my own website. The next con was a up time. This was also very poor, as I always expected, a hosting provider to have a minimum of 99.95% uptime to be worth considering.
Hostgator missed this by a long shot and even failed their own. 99.99% guarantee they only managed to achieve 99.89% uptime, which is nowhere near good enough. The next con is they only have two server locations which are both located in the United States. So for anyone with their main source of traffic coming from anywhere else in the world, the website speed will be much too slow and host they would probably not be suited to you. Automatic backup is a very important feature.
And this is something that Hostgator also lacks, which is not good enough. Nowadays, every decent hosting provider is expected to have this plain and simple. You really can’t underestimate how critical this feature is for your website. Next thing is this support staff, technical knowledge. This was lacking and they were not able to provide a level of service compared to other hosting providers I tested. The last one isn’t a big deal for some, but they just annoyed me a bit with always trying to up sale and making it hard to find free options, like for installing the WordPress site and setting up an email address which I showed you previously. Features. Pro.
The first pro is at Hostgator to offer free website migration. This means that Hostgator will move your website from your existing provider to them for free. When you sign up with them, you simply just have to open a ticket, fill out the form and their technical support team will take care of it for you. Not many shared hosting providers offer this to you for free. So kudos to Hostgator. The second biggest pro is a intuitive back end system, which I believe is much easier to navigate and use than cPanel.
But they also have that option for you if you require. This may not be a big deal for someone who has been building websites for a while, but it is a big plus for beginners just starting out. Overall, I have given host get an average score of 6 out of 10 apart from their pricing, their free website migration and the nice user interface Hostgator and then deliver on a lot of. Two things for me, I believe they used to be right a few years back, but they’re not there anymore.
Maybe it’s something to do with being owned by AIG, but I will leave that topic alone in this unbiased review. They are not a reliable hosting provider as they perform really poorly in the uptime test and their speed does not reach Google’s recommendations. So I really cannot recommend this hosting provider to you. I believe they are much better options out there for a similar price range on the market.
This is a quick note regarding my bonus offer to you. If you decide to pick up Hostgator through my link, then simply just send me your full receipt to [email protected], and I’ll send you back the access to my bonus course right away. It’s that simple. Now, I think picking the right hosting provider is such a crucial step of starting your business. So if after watching this review, you agree with me that Hostgator is probably not the right option for you, then come along with me to this video where I show you my number one hosting alternative that I have personally tested and use myself.
So I’ll see you in that next video.